Southern must use profits to compensate suffering passengers

Croydon North MP Steve Reed has called on Southern Rail’s parent company to use their soaring profits to compensate long-suffering passengers.

Go-Ahead, which owns Southern Rail’s operator Govia, reported profits of nearly £100m – despite Southern’s continuing poor service which has left many commuters facing endless delays and cancellations.

Passengers are currently entitled to a small amount of compensation if their train is delayed by over 30 minutes.

Steve Reed MP said:

“Coming a day after the Government handed £20m to failing Southern Rail, these profits are a slap in the face to my constituents who have to suffer regular delays and cancellations.

“The company is making profit by running a sub-standard service.  The money should be used to compensate Southern Rail’s passengers for the misery they endure using this dreadful service.  The public are forced to pay ever-increasing fares while the service gets worse and worse, instead of pocketing the profits Southern’s incompetent bosses should hand the money back to passengers as an apology.”

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